A ghost blog! For those of you that don't know...occasionally, we get an email from one of our readers wishing they could get their rants, raves, and words out in the internet realm without actually starting an entire blog for it. Today is one of those days! We LOVE hearing from you guys, via comment or ghost blog! Let her know what you think of this scenario, mmmmkay? -Nomz and Sazaran
I was on a mission today: find spankies, or spankie alternative so I don’t flash people at the gym.
It’s not that I often wear incredibly short shorts, but I bought a pair of Adidas shorts at Kohl’s a few weeks ago, and they are a tad *too* short for my comfort. Especially when I run. Spankies or tight spandex shorts were my cheap solution.
I went to TJMaxx to see if I could find something that wouldn’t break the bank. And I did. I also found something for the fiancée, picture frames for the wedding, and other useless crap that I couldn’t live without (TJMaxx will do that to ya).
So I get in line. And wait. And then wait some more. I concentrate on the woman in front of me who can’t stand still for a second (and consequently she touches and opens every little kid book within 2 feet of her cart, picks up two last minute DVDs, and decides she can’t live without a couple packages of overpriced M&Ms). Then I look at a screaming child two lanes over. Count the tiles on the ceiling. Think about what I’m making for dinner… you get the idea.
25 minutes later I’m still waiting in a line that hasn’t budged an inch. There’s only one person in front of me (the woman decided she wanted gum in addition to the M&Ms). There’s two cashiers and both are still working with the same customers. Lane 12 bought $643.88 worth of merchandise—and that’s after insisting that she didn’t want a shirt. Lane 9 bought the entire child’s clearance section and every tag is coming up the wrong price. Multiples of an item are writing up different prices. No manager is available to fix this.
I wait a while longer and the guy behind me, holding a small pink backpack that is a gift for his daughter, goes to a nearby worker and asks if it’s possible to get another cashier. Nope. Sorry.
So I count some more. 4 carts of merchandise to go back. 6 people now in line. 9 employees, 7 of whom can’t work a register.
Wait what? There were 9 employees at the registers doing various things. Only 2 had clearance to work a register.
At this point it’s 30-35 minutes from when I first got in line. My picture frames are heavy (should have gotten a cart!) and I’m starting to get irritated. I hear the Lane 12 cashier ask the customer where she found a particular item, and if it was available in the cashier’s size…
*blank stare*
Why can’t they work a register? Or find someone else who can?
I eventually check out, ask to speak with a manager, tell her I’m surprised that 9 employees are there and we still had to wait 30+ minutes for a register to check out.
She smiles at me. Not in a friendly, “I’m sorry for your trouble” way. It was more of a, “This isn’t my problem. Deal with it” kind of way.
Am I wrong to be slightly upset at this? How long, dear readers, do you wait in line before you give up? How long before you get upset? Do the same rules apply for store lines as they do for restaurants? And was I just bitchy?
Help a girl out!
--Ghost Blogger
Showing posts with label Shopping. Show all posts
Showing posts with label Shopping. Show all posts
Friday, September 3, 2010
**TJMaxx, we're talking about you...
Posted by Daily Offensive (baha!) at 9/03/2010 5 comments
Labels: Customer Service, Ghost Blogs, Shopping, TJMaxx
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